Terms of service

Terms of Service

Last Updated: [2025.6.17]

1. Overview

This website (www.7daysoftea.com) is operated by 7DaysOfTea LLC. Throughout these Terms, "we", "us" and "our" refer to 7DaysOfTea. By accessing our site or purchasing products, you agree to these legally binding terms.

2. Tea-Specific Provisions

2.1 Product Characteristics

  • Loose Leaf Tea: Subject to strict shelf life requirements (clearly marked on packaging)
  • Teaware: Fragile items requiring special handling (see Section 6.3)
  • Food Safety: All teas comply with FDA regulations 21 CFR 110/111

2.2 Storage Requirements

Customers must store teas in:

  • Airtight containers
  • Cool, dry environments (<70°F/21°C)
  • Away from strong odors

3. Order Processing

3.1 Tea Freshness Guarantee

Orders ship within 24hrs of blending/packaging. Batch numbers track production dates.

3.2 International Tea Orders

By purchasing, you confirm:

  • Compliance with destination country's food import laws
  • Responsibility for customs/duties
  • Understanding of possible agricultural restrictions

4. Liability Limitations

4.1 Tea Consumption

We are not liable for:

  • Allergic reactions to natural ingredients
  • Interactions with medical conditions
  • Improper brewing/storage resulting in quality loss

4.2 Teaware Use

  • Heat-resistant items have maximum temperature ratings
  • Handwash-only items clearly marked
  • Natural material variations (clay/wood) are not defects

5. Prohibited Uses

Specifically forbidden:
5.1 Reselling teas as "private label" without authorization
5.2 Using teaware for non-food purposes
5.3 Reverse-engineering tea blends

6. Shipping & Handling

6.1 Tea Shipping

  • Vacuum-sealed packaging used for freshness
  • Climate-controlled shipping available (+$8.50)

6.2 Damaged Teaware Claims

Must report within 72hrs of delivery with:

  1. Unboxing video
  2. Photos of packaging/item
  3. Batch number documentation

7. California Compliance

7.1 Prop 65 Notice

Some teaware may contain chemicals known to CA to cause reproductive harm.

7.2 CCPA Rights

See separate Privacy Policy for data handling details.

8. Dispute Resolution

8.1 Tea Expert Mediation

Flavor/quality disputes require third-party evaluation by: